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Privacy Policy
At Palash Ayurveda (https://palashayurveda.in/), we respect every individual's right to privacy. Our relationship with you is our most valuable asset and is the very basis of our name and reputation.
Information Collection and Use
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year. If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed. If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
How We Use Your Information
This privacy policy ("Privacy Policy") notice tells you about the information we collect from you when you use our website. In collecting this information, we are acting as a data controller and, by law, we are required to provide you with information about us, about why and how we use your data, and about the rights you have over your data. Be informed that we strictly do not share your Personal Information with any third parties in any manner other than for the reasons mentioned herein this Privacy Policy.
Who Are We?
We are Palash Ayurveda.
Our address:
You can contact us by post at the above address, by email at info@palashayurveda.in or by telephone at +91-9023653132 (Available between 0900 hrs IST to 1700 hrs IST, Monday to Saturday).
What information do we may collect?
- Name (including title)
- Address
- Country
- Phone number
- Email address
- Gender
- Date of birth
- Anniversary Date
- Your IP address
- Order details
- Query details
Why do we collect this information?
- Name (including title): To create a username, provide personalized experiences, generate order invoices and shipment details.
- Address: To generate order invoices and shipment details, including post code, city, and country, for delivery purposes.
- Country: To better respond to health-related queries.
- Phone Number: To identify you as a member of our loyalty program, generate order invoices and shipment details, and to contact you regarding your purchase.
- Email ID: To answer your questions, contact you for more details, provide order-related updates, and send promotional messages if subscribed.
- Date of Birth: To offer discounts and special offers and for analytical purposes.
- Anniversary Date: To offer anniversary discounts and special offers.
- Gender: For analytical purposes to provide relevant offers.
- IP Address: For security purposes, to apply correct tax rates, and to track any misuse of our website/system.
- Order Details: To create a record of your order, fulfill orders, and analyze sales.
- Query: To understand and respond to health-related questions.
- Comments: To better understand any additional details or context for your queries/questions.
When You Use Our Website
When you use our website to browse our products and services and view the information we make available, we use cookies to allow the website to function, enable us to collect useful information about visitors, and help facilitate a better user experience.
Cookies
Some cookies we use are strictly necessary for our website to function and do not require consent. For those that are not strictly necessary, we will ask for your consent before placing them.
| Cookie | Type | Description | Duration |
|---|---|---|---|
| example_cookie | Necessary | Used to maintain session state | Session |
| analytics_cookie | Analytics | Used to track user behavior and site performance | 1 year |
| advertising_cookie | Advertisement | Used to serve relevant ads to users | 3 months |
How Long Do We Keep Your Information For?
We retain your personal information for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. We may retain your personal information for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation concerning our relationship with you.
Your Rights as a Data Subject
By law, you can ask us what information we hold about you, and you can ask us to correct it if it is inaccurate. If we have asked for your consent to process your personal data, you may withdraw that consent at any time.
If we are processing your personal data for reasons of consent or to fulfill a contract, you can ask us to give you a copy of the information in a machine-readable format so that you can transfer it to another provider.
If we are processing your personal data for reasons of consent or legitimate interest, you can request that your data be erased.
You have the right to ask us to stop using your information for a period if you believe we are not doing so lawfully.
Your Right to Complain
If you have a complaint about our use of your information, we would prefer you to contact us directly so that we can address your complaint.
If you have any specific data protection concerns or a complaint, you can contact our privacy team at info@palashayurveda.in (Available between 0900 hrs IST to 1700 hrs IST - Monday to Saturday).
Palash Ayurveda
Plot No 614, Industrial Area II, Panchkula (Haryana) -134113, INDIA
If you have any questions regarding the processing of your personal information, please contact us at info@palashayurveda.in.
When Does This Privacy Policy Apply?
This Privacy Policy applies to all of the services offered by Palash Ayurveda via our website but excludes services offered by other companies or individuals, including products or sites that may be displayed to you in search results.
Updates to This Privacy Policy
We regularly review and, if appropriate, update this privacy policy from time to time as our services and use of personal data evolve. If we want to make use of your personal data in a way that we haven't previously identified, we will contact you to provide information about this and, if necessary, to ask for your consent.
Version 1.0, Date: [17 July 2024]
We will update the version number and date of this document each time it is changed.